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Frequently asked questions.
Quick answers about hours, pricing, insurance and what we repair.
Questions
Frequently asked questions
What areas do you serve?
All of Rapides Parish, including Alexandria, Pineville, Ball, Boyce, Deville, Forest Hill, Glenmora, Lecompte, Tioga and Woodworth, and beyond. For longer trips, travel charges may apply and we’ll tell you before booking.
What are your hours?
Monday to Friday, 8 am to 5 pm. After-hours visits are available for an extra fee, which we’ll quote before booking.
Will I know the price before you start?
Yes. You’ll know any diagnostic or after-hours fee before we head your way, and the price for parts and labor before the repair starts. No work begins until you approve it.
Are you insured?
Yes. Thrash Appliance Repair carries general liability insurance. If you need proof of insurance for a landlord or property manager, call or text and we’ll provide a certificate.
Which appliances do you repair?
Washers, dryers, ranges and ovens, and dishwashers. If it isn’t on that list, call or text and ask, and we’ll tell you honestly whether we can help.
Should I repair or replace my appliance?
It depends on the repair cost, the age and the appliance. Our repair-or-replace calculator gives you a quick answer, and we’re happy to give an honest opinion.
Still have a question?
Call or text and tell us what it’s doing. You’ll know the price before any repair begins.